Terms of Service

These Terms form a binding agreement between you and AuraHire (“AuraHire,” “we,” “us,” or “our”). If you do not agree, you must not use the platform. If you are using AuraHire on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

Platform

The AuraHire web application, marketing site, supporting APIs, emails, and any related services we operate.

User

Any person who accesses the Platform, including candidates, recruiters, company administrators, and platform administrators.

Content

Any information you submit to the Platform, including resumes, profile data, job descriptions, application notes, messages, and feedback.

AI Features

Functionality that uses machine-learning models, including resume parsing, match scoring, bias detection, and content suggestions.

• You must be at least 16 years old, or the age of digital consent in your jurisdiction, whichever is higher.
• You must provide accurate, current, and complete information when creating an account, and keep that information up to date.
• You are responsible for safeguarding your password and for all activity that occurs under your account.
• You agree to notify us promptly of any unauthorized access to or use of your account.
• One person may only operate one candidate account. Recruiters and administrators may have role-specific accounts associated with their company.

We may add, change, or remove features at any time. When a change materially reduces functionality you have come to rely on, we will provide reasonable advance notice.

• Submit only resumes, work history, and credentials that genuinely belong to you.
• Do not impersonate another person or misrepresent your identity, employment status, qualifications, or work authorization.
• Do not upload content containing malware, executable scripts, or material designed to disrupt the Platform or its users.
• Use the application form fields as intended; do not attempt to inject instructions, prompts, or hidden text designed to manipulate AI scoring.
• Withdraw from a role rather than misrepresenting interest if your situation changes.

• Post only genuine, currently-open roles that you or your company are authorized to fill.
• Comply with all applicable equal-employment-opportunity, anti-discrimination, and labor laws in every jurisdiction in which you recruit.
• Do not republish, scrape, or resell candidate data obtained through AuraHire to any third party.
• Use candidate Content only to evaluate the role for which the candidate applied, except where the candidate has explicitly opted in to broader visibility.
• Take final hiring decisions yourself; the AI is a decision-support tool, not a decision-maker.
• Address bias flags raised by the Platform before publishing a job description, or document your reason for overriding the flag.

When you apply to a role, the Platform extracts structured evidence from your resume, redacts personal identifiers before sending content to the AI, and produces a match score against the role's stated criteria. The score is paired with a Score Ring, a Score Breakdown Bar, and Evidence Callouts that link each component back to the specific resume excerpts that justified the score.

• Resumes are passed through automated PII redaction before reaching any scoring AI call. Names, contact details, and certain demographic-correlated fields are removed from the model's view.
• Job descriptions are checked for biased language before publication. The author may edit, override with a documented justification, or proceed.
• Scoring weights are configurable by company admins and are recorded in version history; thesis-defensible defaults ship with the product.
• Aggregate bias metrics are exposed to platform admins through the bias-monitor surface so disparities can be identified and addressed.

You keep all rights, title, and interest in the Content you submit. By submitting Content, you grant AuraHire a worldwide, non-exclusive, royalty-free license to host, reproduce, transmit, display, and process that Content solely to operate, improve, and secure the Platform and to deliver the services you have requested.

• Recruiters receive a sub-license to the Content you submit to a specific application, limited to evaluating you for that role.
• AuraHire's name, logo, the Score Ring and Breakdown Bar visualizations, and the AuraHire user interface are proprietary to AuraHire.
• We do not claim ownership of resumes, profile data, or company-supplied job descriptions; we license them strictly for the purposes described.
• Feedback, suggestions, and bug reports you send us are non-confidential and may be used to improve the Platform without attribution.

AuraHire applies role-based access controls, row-level security in the database, JWT-based authentication, and PII redaction before AI processing. Where you have rights under data-protection law, to access, correct, port, or delete your personal data, those rights are described in the Privacy Policy along with how to exercise them.

• Do not interfere with, disrupt, or attempt to gain unauthorized access to the Platform, its infrastructure, or any other user's account.
• Do not scrape, harvest, or otherwise systematically collect data from the Platform except through documented APIs and within their stated limits.
• Do not reverse engineer, decompile, or disassemble the Platform except as expressly permitted by law.
• Do not use AuraHire to discriminate against candidates on the basis of any protected class, or to evaluate candidates outside of an active recruitment process.
• Do not use AuraHire to send unsolicited commercial communications, run political campaigns, or solicit money from candidates.
• Do not upload content that is unlawful, defamatory, infringing, or harmful to others.

You may close your account at any time from your settings. We may suspend or terminate your access if you breach these Terms, if your continued use poses a risk to other users or to the Platform, or if we are required to do so by law.

• We will give reasonable notice before terminating an account except where immediate action is required to protect the Platform or its users.
• Upon termination, your access ceases and your account is closed. Content is handled according to the retention rules in the Privacy Policy.
• Sections of these Terms that by their nature should survive termination, including intellectual-property, disclaimers, limitation of liability, indemnity, and governing-law provisions, survive.

The Platform is provided “as is” and “as available.” To the maximum extent permitted by law, AuraHire disclaims all warranties, express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted operation.

• We do not guarantee that any candidate will be hired, that any role will be filled, or that any specific match score will result in a particular outcome.
• We do not guarantee that AI outputs will be free of errors. We disclose how scoring works precisely so that humans can review and correct it.
• We do not control the conduct of recruiters, candidates, or other users, and we are not responsible for their actions outside of the Platform's operation.

To the maximum extent permitted by law, AuraHire and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with these Terms or the Platform, even if advised of the possibility of such damages.

Our total aggregate liability for any claim arising out of or in connection with these Terms or the Platform will not exceed the greater of (a) the amount you paid us, if any, in the twelve months preceding the event giving rise to the claim, or (b) one hundred US dollars (US$100). Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions our liability is limited to the maximum extent permitted.

You agree to defend, indemnify, and hold harmless AuraHire and its affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with: (a) your access to or use of the Platform; (b) Content you submit; (c) your violation of these Terms; or (d) your violation of any rights of another person or entity.

These Terms are governed by the laws of the jurisdiction in which AuraHire is established, without regard to its conflict-of-law principles. You and AuraHire agree to first attempt to resolve any dispute informally by contacting us at the email address in this document. If we cannot resolve the dispute within sixty (60) days, the dispute will be submitted to the exclusive jurisdiction of the courts of that jurisdiction, except where mandatory consumer-protection law in your country of residence provides otherwise.

We may revise these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page and, for material changes, provide reasonable advance notice, typically by email or an in-product banner. Continued use of the Platform after the effective date of an update constitutes acceptance of the revised Terms. Prior versions are kept on file and are available on request.